For real communication to take place in an intimate friendship or love relationship, there must be trust. Trust is one of those states that we experience—we must be able to trust and the other must demonstrate trustworthiness. So what does it mean “to be able to trust” and to “demonstrate trustworthiness”? Read More
Professional opera singers have voice coaches and professional baseball players have batting coaches. What they tend to emphasize are the fundamentals, and so it is with practicing good communication. Read More
“I accept full responsibility” is the politically correct statement when mistakes are made. We’ve heard this over and over from CEO’s, government officials, and other leaders. Like many politically correct phrases, it so often rings hollow and is followed by a list of reasons justifying a lack of responsibility for the “mistakes.” Read More
Two people in the news this past week were fired from their jobs for being honest—and human. One was a journalist, the other a Department of Agriculture official in Georgia. Both were honest and open in their public comments with good intentions and clear purpose. Read More