Once we’ve made the sale, we enter into a relationship with the client/customer. Building and maintaining that relationship is essential to on-going success. At the Hancock County Trade Show and Business Conference (click here), I’ll be introducing a new tool
I had the pleasure of recording a podcast with Kym Dakin of Voice Into Learning, LLC in July. She interviewed me about my book on communication styles and how I apply my approach in consulting with businesses and organizations. Kym was great to talk with as a fellow communication professional.
The recording (click here) is posted on the Association for Consulting Expertise website, which features ACE members talking about their work.
On Thursday, May 19th, I’ll be in Lewiston, Maine conducting a workshop for the Maine Association of Nonprofits. This is a terrific organization, providing a wide range of resources to the non-profit community. One of their primary objectives is to bring better business practices to non-profits, without losing the essence of who they are and what they do. Maine has a very large non-profit sector. The following gives an overview of what I’ll be offering.
Description:
Collaboration, creativity, and communication are necessary ingredients in a highly productive and harmonious work environment. The Communication Styles Framework developed by Robert V. Keteyian offers a structure to identify strengths and challenges, as well as a pathway to problem-solving and team-building.
You Will:
I’ll be at Mouth Desert Island High School in Maine tomorrow giving a workshop to the faculty (about 70 educators). We’ll be focusing on communication styles and conflict resolution to support their restorative practices initiative. This is a very forward thinking school, looking beyond the traditional model of discipline, as they focus on building community, individual responsibility, and accountability. I have a long history of working with this organization and admire their high standards and humanistic approach to education.