Thinking Out Loud

We have a lot of small family businesses in Maine, where owners recognize the importance of building and maintaining businesses relationships. Those relationships are with family, friends, neighbors, and tourists. Success depends on word of mouth marketing and reputation, so good communication is essential.

The Bar Harbor Chamber of Commerce has invited me to present a workshop (click here) on April 1, 2004, Communication: A Key Component to Business. We’ll be in a beautiful location overlooking Frenchman Bay, exploring different communication styles, and discovering what it takes to achieve communication success.

I recently conducted a workshop on leadership and communication styles, something I do regularly. A number of participants worked in the same organization, most were attending individually. Afterwards, as I gathered my materials and prepared to leave, one of the participants re-entered the room and asked to talk with me for a few minutes.  Read More

At the end of the day, many of us cruise through our inbox hoping to quickly respond to email messages, lightening the load for the next day. If you’re on the receiving end of the response, you can usually tell by the tone and structure of the reply if it was done hurriedly. And likely, because you’ve done this yourself, you can empathize with the sender.  Read More