Thinking Out Loud

What’s the big picture look like, Jonas?

Words, Luanne—what words do we need here?

What do you know about our customer, Jeff, in terms of what really matters to them?

How can we line up the pieces to this to make it hang together, Will?”

Are there some symbols that pop to mind, Sarah?

Jon, what values are we really talking about?

These are natural questions that evolve when the members of a project team understand each other’s individual processing/communication styles. The questions tap into the strengths of each one, taking into account a range of skills in different domains. Words, images, numbers, feelings, client relationship, the big picture, the structure—these “languages” come together as this team develops a project for their customer. Read More

Do You Know What I Mean?—Discovering Your Personal Communication Style was published one year ago. I’ve enjoyed having contact with many new people as a result of publishing this book and gotten a lot of worthwhile, positive feedback—all of which is gratifying. Read More