Thinking Out Loud

Leadership Challenge–Acting Normal

Many (most?) of the books and articles written about how to be a good leader concentrate on some aspect of vulnerability — what it is and what it isn’t. Much of it encourages us to simply be more open with those we work with, to trust and share power. Here I want to talk about our humanity, not pretending that because we have attained a leadership position we have it all figured out: that we have all the answers and all the confidence. The truth is, we do not check our humanity at the door when we assume a position of leadership.  Read More

Empathy and Sympathy

Professional opera singers have voice coaches and professional baseball players have batting coaches. What they tend to emphasize are the fundamentals, and so it is with practicing good communication. Read More