Thinking Out Loud

In third grade, I helped a kid who always got into trouble. I befriended him and coached him in how to get along with the teacher. I used eye contact, smiles, and directives about what to say and what not to say and told him when to apologize. This was an eight-year-old’s version of helping people get along better. Over the years I’ve gained more sophistication and communication skills but some of my early instincts still apply. Read More