Jonah runs a non-profit, community development organization. He is very enthusiastic about his job, likes the people he works with, and is motivated to bring the organization to a higher level. His management team consists of an assistant director, administrative assistant, finance person, research director, outreach director, and development director. They are a congenial group, support each other, and have respect for Jonah. Read More
During the Winter Olympics, there was a lot of hype about the US/Canadian hockey rivalry. I heard a news report contrasting how citizens of each country spoke about the upcoming game. The point of the report (which was done with humor) demonstrated how Canadians spoke more respectfully about the opponent, whereas Americans were more likely to engage in “trash talk.” A Canadian, for example, might say they were going to win but would also wish the US team good luck. Most Americans who were interviewed found some way of aggressively expressing US superiority. Read More
Each day, I receive news updates on issues relating to communication. Without fail there is at least one article that refers to the differences between females and males. The articles and blogs are written by people from all walks of life, lay people and professionals of many disciplines. Although I’ve found value in what has become common, accepted knowledge about how men and women operate, I’m also getting increasingly irritated. Read More
Without fail, I am asked to comment on internet communication—whether it’s during a workshop, book talk, or other speaking venue. Because I am not tech savvy, I’ve been cautious about my entry points into the world of cyber communication, and like many I can sound old-fashioned, as in “What’s wrong with talking to someone face to face or picking up the phone and calling.” I don’t intend here to offer a comprehensive evaluation of internet communication, but I will tell you my personal experience and share stories that can help give perspective to this complex topic. Read More