Co-worker conflict is not uncommon and sometimes it escalates with tension running high. Now what? An article I had published in Fast Company (click here) offers some guidelines on how to repair broken communication. Navigating conflict is never easy and learning how to revisit difficult conversations is a necessity, not just in the workplace but in our personal lives, too.
We have a tendency to mentally rehearse anticipated difficult conversations. Often with these we tell someone off, explaining why we acted a certain way or what they did wrong. Frequently we take a self-righteous tone. These conversations rehearsed are usually not the ones we end up having, if indeed we have them at all. An exercise like this is a good way to blow off steam, making it possible to focus on what really might be constructive, especially if we remember that there are two people in the conversation. Read More
Okay, that’s a bit of a highfaluting title and since I’m not one for jargon, I won’t use it again. It came out of a conversation with a friend. We were discussing an observation he had, and the two of us were trying to come up with a name for it. Actually, it is descriptive and a message to the listener. So, what does it really mean? Read More
Some years ago I wrote a post about introverts and extroverts to clarify the relationships between introversion, extroversion, interpersonal, and intrapersonal processing (click here). I think it’s time to revisit the discussion, furthering it a bit.
Those who are strong interpersonally, the thinking-out-loud-seeking-engagement types can be introverts or extroverts. Likewise, the intrapersonally strong—those who need to seek inner clarity before they meaningfully engage with others—can also be either introverts or extroverts. Read More