On Thursday, November 20th, I’ll be at the Samoset Resort presenting a workshop at the Maine Bankers Association Emerging Leaders Conference. The focus is on Building & Maintaining Client/Customer Relationships, using the communication tool that my son, Noah, and I developed, which was highlighted in an article in Fast Company (click here), May 23rd of this year. It’s a very versatile tool and can be applied in numerous ways in the workplace. In addition, it can be applied in your personal life, especially with regard to parenting.